Service Control Team Leader Cranes

  • Tadano Jobportal
  • Tadano UK Ltd - Long Crendon
  • Manager First Level
  • Management
  • Technical occupations (other)
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Unlimited employment contract - available immediately - Long Crendon England

Founded in 1948, the Tadano Group based in Takamatsu, Japan operates globally, specializing in the development and production of hydraulic mobile cranes and hoists.
Key production is distributed across ten locations: five in Japan, two in Germany and one each in the USA, Thailand and India. Tadano UK Ltd has the responsibility for the sales of new and used lifting equipment and provision of services and parts sales within the UK & Irish markets.

Support our Team:

Your responsibilities as Service Control Team Leader

  • Receive initial calls from customers regarding incidents with their equipment
  • Build effective relationships with customers
  • Plan, schedule and progress workload to ensure optimized use of labour and ensuring "Customer Service excellence"  
  • Motivate and involve team members in improving processes and procedures
  • Conduct regular 1-2-1's, annual appraisal with 2 direct report team members

Your qualifications as Service Control Team Leader

  • Proficient in SAP, CRM & Microsoft office applications
  • Several years work related experience in customer service and Leadership
  • Ability to motivate and develop a team
  • Experience working in Plant, diesel engines, auto electrics, hydraulics, diagnostic fault finding with lifting equipment and servicing
  • Must live within commuting distance of Long Crendon

What we offer

  • Impressive and respected products and interesting work within a constantly evolving industry
  • The possibility to freely influence your own work
  • An attractive starting salary and company bonus

Apply only now!

Job ID: 143
If you have any questions about this vacancy, please contact:

James Weatherill
Business Administration Manager
T  +44 (0) 8081 642301